What rights do you have?
You have the following rights under the Data Protection Legislation:
- access to personal data relating to you;
- you can get us to correct any mistakes in your personal data;
- you can ask us to stop contacting you;
- you can restrict or prevent your personal data being processed;
- you can get your details erased
- you can complain to the DPC if you believe we have not handled your personal data in accordance with the Data Protection Legislation.
Information Collection and Use
Sheenco Travel is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways other than disclosed in this statement.
Definition of Personal Data
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us via an enquiry form, email or over the phone.
Definition of Non-Personal Data
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Purposes for which we hold your Information;
- Non-Personal Data:
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organize our website.
- Personal Data
We will process any Personal Data you provide to us for the following purposes:
- to provide you with the goods or services you have ordered;
- contact you if required in connection with your order or to respond to any communications you might send to us;
- to send you further information about goods or services that you may buy from us
- Billing and Credit Card details are used for Payments in relation to your vacation and are retained for no longer than is necessary for the relevant purposes.
- All other data is kept on our database for marketing purposes to see where our business is coming from and where the busiest traffic is coming from
- Photo’s provided by our customers may sometimes be shared with Facebook and/or our website for marketing purposes which also enables Sheenco Travel to serve our customers better
Disclosure of Information to Third Parties
- Non-Personal Data
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
- Personal Data
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your service requirements(in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Sale of Business
Where we store your data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you consent to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your Personal Data.
Children under the age of 16
We ask that persons under the age of 16 do not submit any personal information to us. We will not knowingly accept any data from a person who is under the age of 16 years.
Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). We will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us with a request to the email address at the foot of this site. You will receive this information/confirmation within one month.
How long will we retain your personal data?
Sheenco Travel complies with the highest standards when collecting and using personal information. No personal information will be retained for longer than is necessary to fulfill a legitimate business need or as required by applicable law. If you have never travelled with us and have not engaged with us for 3 years then we will delete your personal details from our database.
Guests who no longer wish to receive our marketing emails may opt out of receiving these communications by unsubscribing following the instructions at the bottom of all marketing emails.
Credit Card Processing Location
Sheenco Travel Inc, Costa Del Este, Capital Plaza Tower, E-1 Floor, Office 6, Panama City, Panama
Sheenco Travel, Wirecard Bank AG, Einsteinring 35 | 85609 Aschheim | Germany – www.wirecardbank.com/GDPR