What rights do you have?
You have the following rights under the Data Protection Legislation:
- acquire personal data connected to you;
- have mistakes corrected if needed in your personal data;
- you can ask us to stop contacting you;
- you can prevent or restrict your personal data being processed;
- you can get your details deleted
- you can make a complaint to the DPC if you think we have not dealt with your data in conjunction with the Data Protection Legislation.
Information Collection and Use
Sheenco Travel is the exclusive owner of the data gathered on this site. We will not rent, sell or share these particulars with others in any way other than explained in this statement.
Definition of Personal Data
This is information which distinguishes you or can be applied to contact or identify you and may include your email address, name, address, user IP addresses in situations where they have not been clipped or anonymised or deleted, billing and credit card information, birth date and telephone number. This data is collected from you only if submitted voluntarily to us via email, over the phone or with an enquiry form.
Definition of Non-Personal Data
Similar to many websites, we collect statistical analytical and statistical information collected on an overall basis of all visitors to our website. This Data which is Non-Personal includes information that cannot be used to contact or identify you, such as demographic details concerning, for example, browser types, anonymised or clipped user IP addresses and other anonymous statistical data involving the usage of our website.
Purposes for which we hold your Information;
- Non-Personal Data:
We utilize the Non-Personal details gathered from visitors to our website in a collective basis to glean a greater comprehension of where our visitors come from and to help us better organize and design our website.
- Personal Data
We will use any details you give us for the following reasons:
- to supply you with the services or goods you have requested;
- contact you if necessary when related to your order or to reply to communications you might send to us;
- to give you additional information about services or goods that you may purchase from us
- Credit Card details and billing information are used for Payments when connected to your vacation and are kept for no longer than is required for the applicable reasons.
- Our database retains other data for marketing purposes to explore where our business is sourced and where the busiest traffic is coming from
- Photos given to us by our customers may sometimes be shared with our website and/or Facebook for marketing purposes which also means Sheenco Travel can serve our customers better
Our website uses “cookie” technology. A cookie is a small piece of text saved by your computer’s browser, sought by our server. We might utilize cookies to convey material particular to your interests and also your personal preferences are retained so you will not have to resubmit them every time you enter our website – the cookies we use are unavailable to other websites. Our cookies will retain : point of entry to the site, your IP gateway address, your navigation through the site, search terms used and other details which assist us make the site more conveniently accessible for our users. You can decline our cookies if you wish or if your browser allows, or you can request your browser to stipulate when a cookie is directed to you. If you prefer you may also erase cookie files from your computer. Please be aware if you request notification each time a cookie is about to be utilized or decline our cookies, this might impact your ease of use of our website.
Disclosure of Information to Third Parties
- Non-Personal Data
Non-Personal Data may be given to third parties, where the details are combined with similar data of other users of our website. For instance, we may notify third parties about the activities that users engage in while visiting our website, the total of unique visitors who visit our website, the breakdown by location of community users of the website. The third parties to whom we may share this data with might include sponsors, actual or potential advertisers, licensees, providers of advertising services (including website tracking services), researchers, commercial partners and other similar parties.
- Personal Data
We do not divulge your personal details to third parties unless you have approved this or unless the third party finds it necessary to fulfil your service requirements(in such situations, the third party is held to data requirements which are similar). We will reveal your Personal Data if it is necessary to observe laws, a search warrant, a summons, a regulatory or court order, or another statutory obligation.
Sale of Business
Where we store your data
The data gathered from you can be stored at and transferred to a location outside the European Economic Area. This information might also be organized by staff working outside the EEA either engaged by us or working for one of our suppliers. When giving your personal information, you agree to this processing, storing or transfer of data. We will ensure that your information is managed in accordance with this Policy and is handled securely.
Your Personal Details are securely held on servers hosted by our Internet Service Provider. We cannot 100% guarantee the security of any information you transmit to us via the Internet due to the ultimate nature of the Internet as no information transmission is ever fully guaranteed to be secure. However, we will take appropriate organizational and technical measures to protect your Personal Data as much as possible.
Children under the age of 16
We request anyone under 16 years of age does not give us any personal information. We will not accept any data knowingly from someone under 16 years of age.
Deleting , Verifying and Updating Personal Data
In compliance with our responsibilies under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the Data Protection Acts 1988 and 2003 we will delete or update your Personal Details appropriately when you have informed us of any change. If you wish to know what Personal Data we have or if you want to amend, remove or update your data in our database, please send a request to the address (email) at the bottom of this page. You will receive this confirmation/information within a month.
How long will we hold your personal information?
Sheenco Travel follows the best standards when using and collecting personal information. Your personal data will not be kept longer than required to complete a legitimate business need or as necessary by law. If you have never travelled with us and have not engaged with us for 3 years then we will delete your personal details from our database.
If guests do not wish to receive our marketing emails they can opt out of accepting these communications by unsubscribing and following the details at the bottom of all marketing emails.
Credit Card Processing Location
Sheenco Travel Inc,
Costa Del Este,
E-1 Floor, Office 6,
Capital Plaza Tower,
Sheenco Travel, Wirecard Bank AG, Einsteinring 35 | 85609 Aschheim | Germany – www.wirecardbank.com/GDPR
Sheenco Travel appreciates and welcomes your opinions. Please send any questions or comments relating to our Private Policy to the Sheenco Travel Webmaster or alternatively you can write to us at this address: